Book Marketing Bestsellers Home

Telemarketing Companies
and Telemarketing Services

This section features companies that provide inbound or outbound telemarketing services. If you'd like to nominate appropriate websites that we have missed, please email John Kremer. Also, let us know if any information needs to be changed or updated. Thanks for your support. - John Kremer, author of the Complete Direct Marketing Sourcebook

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Using Teleseminars to Create and Market Books — In May 2007 I hosted a teleseminar on how you can use teleseminars to create new content, write new books, build important relationships, promote your books, and sell more books. In this seminar, I revealed a secret tip on how to begin creating relationships with top media and book buyers, even months or years before your book comes out. This one tip could boost your book marketing program to levels few authors or publishers have ever enjoyed. May, 2007. 100 minutes. Mp3 audio download, $12.00.

Access Direct Telemarketing - 800-892-8276. Inbound, outbound.

Access Telemarket, Marie Gurley, Director, 1600 Osgood Street, Building 20 #2-78, North Andover MA 01845; 978-683-3939; Fax: 978-685-2551. Email: B2B outbound lead generation and appointment setting since 1981.

Alliance Direct Services - 818-767-7500; Fax: 818-767-3400. Inbound telemarketing with soft-sell services.

America's Call Center, 7901 Baymeadows Way #14, Jacksonville FL 32256; 904-730-6949; 800-598-2580; Fax: 904-737-1107. Inbound order taking.

American Telemarketing Services. Email: Telemarketing.

Ameridial - 800-445-7128. Inbound, outbound.

Ansafone Communications - 800-938-9009. Offers inbound telemarketing for infomercials and catalogs. Bilingual services, upsells, and cross-sells.

Answercomm - 215-238-6670; 800-289-5858; Fax: 215-238-5280. Since 1943. Voice mail, order inbound, and more.

APAC Customer Services, One Parkway North Center, Deerfield IL 60015; 800-OUTSOURCE. Since 1983, a pioneer and innovator of customer relationship management.

B2B Telemarketing. Email: BtoB telemarketing.

A Better Call, Maureen Feeley Woods, President, 159 Ash Street #B, Reading MA 01867; 781-942-2255; 888-845-6495; Fax: 781-942-2244. Email: Founded in 1995. They specialize in business-to-business lead generation and appointment setting.

Castel Inc., Beverly MA 01915-6117; 978-236-1000. Castel “delivers advanced communications and management products and services to contact centers in the financial services, credit and collections, telemarketing, and teleservices industries. Our products include a predictive dialer, an automated messaging system, a performance dashboard, and digital voice recording.”

CNS Teleservices, 1557 Goodman Avenue, Cincinnati OH 45224; 888-467-6800; Fax: 513-522-3888. Inbound, outbound.

Concorde Communications - Call Center providing live answering services to businesses in many fields.

Custom Telemarketing Services, Rich Madzel; 800-379-2121. Email:

DEMAND, William Patterson, 15312 Kercheval Avenue, Grosse Pointe Park MI 48230; 313-823-8598 x 114; Fax: 313-331-8811. Email:

DialAmerica Marketing, Judith Reifler, Vice President, Books & Entertainment, 960 Macarthur Boulevard, Mahwah NJ 07495; 201-327-0200; 800-913-3331; Fax: 201-236-8246. Email: Beside inbound and outbound services, they also can handle after hour and overflow phone calls. For outbound services, they will work on a per order basis (getting paid only for sales actually produced).

Dohlenburg & Besselmann GbR, Peter Dohlenburg, Friedrich-Ebert-Strasse 151, 48153 Muenster, Germany; 0049-251-68687-0; Fax: 0049-251-68687-99. Email: A German telemarketing company specializing in high-level business contacts.

DRS Acquisitions, Richard Fisher, VP, Client Relations. Email: “DRS Acquisitions provides customers B2B/B2C Sales, B2B/B2C appointment setting, marketing research, BPA (Business Publication Audit), lead generation, customer satisfaction surveys, political campaign programs, soft collections, sales verifications, and message blasting services.”

800 Direct, 8130 Remmet Avenue, Canoga Park CA 91304; 800-888-5524; Fax: 818-713-8219. Inbound order taking, payment processing, fulfillment. Also outbound telemarketing, full lettershop capability, and more.

Ethical Telemarketing Company, 27 Queen Square, Bristol BS1 4ND, United Kingdom; 44-0177-906-4060. Email: Outbound telemarketing, direct marketing, and market research.

Gannett Marketing Services Group - 800-523-7346; Fax: 703-658-8301. Offers database marketing services, including lists and databases for telemarketing.

Global Response - Inbound and outbound telemarketing as well as email, chat, and social media support. Also order fulfillment and business process outsourcing.

Hit Rate Solutions, Dan Edmonson, Director; 212-738-9255. Email: American owned and managed, with facilities in the Philippines. Specializes in telesales, lead generation, and virtual assistance.

InPulse Response Group, 501 North 44th Street #300, Phoenix AZ 85008; 602-643-2076; Fax: 602-643-2727. Inbound telemarketing with dedicated numbers assigned to each ad buy for enhanced tracking and seamless integration with the client company; outbound telemarketing to existing customers billed on a per-sale basis; live Internet chat support to enhance sales on e-commerce sites.

Israel Telemarketing; 732-645-1676. Email: Offshore telemarketing.

Kimcot Inc., Nathan Neveau, Marketing Manager; 416-642-6162, ext. 239; Fax: 416-913-1432. Email:

Lead Dogs - 800-710-2926. Business to business lead generation, telesales, and more.

Link Telemarketing - 800-541-LINK. Inbound, outbound.

Mainshot Marketing, Bruce Galliford, Director, Colon 42, p2, Dania, Alicante, Spain 03700; 34-966-435-630. Email: Outbound call center for lead generation and research. While based in Spain, all their employees are native English speakers or multi-lingual specialists.

MarCom - 800-725-0900. Motto: America's leading teleservices company. Inbound, outbound, bilingual.

Market Makers - “Market Makers is a UK based full service direct marketing agency & telemarketing company specifically specialized in telemarketing services providing support in inbound telemarketing, lead generation & telesales.”

Market USA, 2200 E Devon Avenue, Des Plaines IL 60018; 847-803-1900; 800-MKT-USA1; Fax: 847-803-1825. Email: Inbound and outbound telemarketing.

MarkeTel Systems, 428 Victoria Avenue, Regina, Saskatchewan S4N 0P6 Canada; 306-359-6893; 800-289-8616; Fax: 306-359-6879. Predictive dialing program integrated with digital, analog, or VoIP phone lines.

Motivational Marketing, Rich Price, 18 Railroad Avenue, Rochelle Park NJ 07662; 201-556-9090, ext. 1401. Email:

MPC Call Centers - 800-776-4448. Toll-free services, order taking, interactive services.

Navigator Customer Management, Navigator House, Restmor Way, Wallington, Surrey SM6 7 AH, United Kingdom; 44-800-6123-321. A relationship marketing company offering professional customer service solutions and customer management telemarketing services.

Next Level IT Teleservices, Philippines; 949-954-5136. Email: Philippines call center specializing in telemarketing, customer service, and data entry.

Noble Systems, 4151 Ashford Dunwoody Road #550, Atlanta GA 30319-1462; 404-851-1331; Fax: 404-851-1421. Email: Provides customized call center automation.

NomKa Call Centers, P O Box 57, Placentia CA 92805; 877-526-6652. Offers outbound telemarketing, cross-selling, and up-sales.

1800 Telemarketing, Robert Kaiser, President; 330- 532-8840. Email: Telemarketing company.

Outsource Sales Group, Tony Riz, 175 Fulton Avenue #308, Hempstead NY 11550; 516-998-9209; 516-998-9210. Email: tonyriz@outsourcesales Offers full telemarketing and outsourcing services, with offshore locations as well as U.S.

Outsource Telemarketing, 424-785-0298. Email: Offers outbound and inbound telemarketing, appointment setting, and lead generation.

Preston Enterprise, Bonnie Preston, 4232 Commercial Way, Glenview IL 60025; 847-294-0740; Fax: 847-294-0749. Email:

Proxy Communications, Douglas Mitchell, 140 Valley Drive, Brisbane CA 94005; 800-776-9980; Fax: 800-456-5512. Email: Offers inbound telemarketing and order-taking. They work with a number of book publishers on on-going and one-shot programs. Clients include Berrett-Kohler, Discovery Channel, and The Nature Company.

Quality Contact Solutions; 866-963-2889. Email: Provides B2B and B2C inbound and outbound telemarketing, call center consulting, telemarketing quality assurance and telemanagement.

RDI Marketing, Scott Monahan, 4350 Glendale Milford Road #250, Cincinnati OH 45242; 513-607-5363. Email: Full service provider of inbound/outbound telemarketing, B2B call center, and market research.

Real Marketing Services - 619-458-9595; Fax: 619-458-9155. Inbound, outbound.

Rhino Telemarketing Solutions; Matt Davis; 904-236-5332. Email: matt! Outbound sales lead generation service (with pay for performance), B2B telemarketing and appointment setting services.

Ridge Telemarketing UK, Michael Kelly. Email: Telemarketing services for the United Kingdom.

Signature Teleservice - 800-521-6202. Inbound, outbound, bilingual.

Specialty Answering Service Group, Nicolas Dalleva, 800 N Henderson Road #200, King of Prussia PA 19406; 888-532-4794; Fax: 888-644-4129. Email: Inbound and outbound telemarketing, lead generation, telesales, upselling and cross-selling, and more.

Synergy Connections, 189-199 West Street, Fareham, Hampshire PO16 0EN United Kingdom; 44-1329-229300; Fax: 44-1329-229301. Email: Telemarketing, phone research, surveys, and database cleaning services.

Talk2Rep, 8795 W McNab, Tamarac FL; 866-856-2REP. Email:

Telehammers, Matt Davis, Managing Partner, Jacksonville FL; 904-236-5332. Email: A pay for performance, business-to-business appointment setting and lead generation firm.

The Telemarketing Company, 3945 N Neenah, Chicago IL 60634; 847-965-4742; 800-777-6348; Fax: 847-966-9967. Inbound, outbound, customer service, inquiries.

The Telemarketing Company, 26-27 Regency Square, Brighton, East Sussex BN1 2FH, United Kingdom; 44-1273-765000; Fax: 44-1273-765111. Email: Offers a complete range of outbound business-to-business telemarketing services.

Telemarketing Consultant - Robert Kaiser, 330-532-8840. Email:, 727 W Hargett Street #101, Raleigh NC 27603; 919-845-7100; Fax: 919-838-9929. Assists in finding professional telemarketing companies to handle direct marketing campaigns. Inbound or outbound.

Telenational Marketing, 2918 North 72nd Street, Omaha NE 68134; 800-333-6106; Fax: 402-392-1451. Email: Inbound and outbound teleservices since 1988. They provide direct response inbound call handling for medium and smaller sized companies.

Telequest Teleservices, 1250 E Copeland Road #800, Arlington TX 76011; 800-833-4443; Fax: 817-460-1287.

Tele Resources, Mark Swanson, Director of Business Development, 1203 London Road, Duluth MN 55802; 888-698-8787, ext. 114; Cell: 715-563-3606. Email: An outbound telemarketer only.

Telesales Services, Bill Samuels, President; 716-388-8776; Fax: 716-377-5320. Email: Telemarketing call center.

Teleservices News, Renée Wijnen, Editor, 100 Avenue of the Americas, New York NY 10013; 212-925-7300, ext. 232; Fax: 212-925-8754. Email: This is a monthly supplement to the weekly DM News tabloid that covers the telemarketing industry.

TeleSource Center, Nick McCallion, Director of Client Services, 1011 SW Emkay Drive #206, Bend OR 97702; 541-389-3880; Fax: 541-639-4000. Email:

TeleStar Marketing, Bob Cox, Media PA; 800-220-3165. Inbound and outbound.

Trans-Action Teleservices, Thomas F. Wogan, President, 4042 West 111th Street, Oak Lawn IL 60453; 708-857-5000, ext. 259; 800-394-2323; Fax: 708-857-5029. Email: Provides outbound and inbound services from its midwest U.S. based call centers. Services telecom, publishing, lead generation, college recruitment, nonprofits, and political canvassing.

USA 800, 6608 Raytown Road, Kansas City MO 64133; 816-358-1303; 800-790-0790 or 800-821-7539; Fax: 816-358-8845. The nation's largest employee-owned teleservices company. Provides inbound, outbound, and Internet call connect services. They provide services for a number of book publishers, including M Gordon Publishers.

Virtual Leads UK - Telemarketing company in the United Kingdom.

West TeleServices Corporation, 11808 Miracle Hills Drive, Omaha NE 68154; 800-542-1000 (operator teleservices); 800-841-9000 (interactive teleservices), and 800-709-7300 (direct teleservices).

Wexford Hall Corporation, 6849 Old Dominion Drive #315, McLean VA 22101; 703-761-0774. Email: Inbound and outbound telesales of books, videos, subscriptions, and professional reference materials for leading publishers.

ZDH Sales; 216-220-4588. Email: B2B outsourcing, telemarketing, cold calling, call center, lead generation, appointment setting.

Using Teleseminars to Create and Market Books — In May 2007 I hosted a teleseminar on how you can use teleseminars to create new content, write new books, build important relationships, promote your books, and sell more books. In this seminar, I revealed a secret tip on how to begin creating relationships with top media and book buyers, even months or years before your book comes out. This one tip could boost your book marketing program to levels few authors or publishers have ever enjoyed. May, 2007. 100 minutes. Mp3 audio download, $12.00.

Copyright © 2014 by direct marketing expert John Kremer

Open Horizons, P O Box 2887, Taos NM 87571